Job Details
- Job Location: Lebanon
- Job Category: Fashion
- Employment Type: Employee
- Job Duration: Full Time
- Monthly Salary in USD: Negotiable
Job Description
The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.
Duties:
- Smile and greet all clients with a positive attitude
- Keep a smart personal image (uniform, hygiene, make-up, etc)
- Analyze suitable colors, cuts and designs for client
- Detect client’s needs and always offer an option for purchase to clients. Analyze suitable colors, cuts and designs for client Advising according to her style
- Suggest suitable alternatives for unavailable product without letting down the client’s expectations.
- Assist client needs whether in changing rooms or in the section and pick up after them.
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards.
- Replace sales (lists, replenishment, manual restocking).
- Assist/involved in Display whenever necessary (hanger, folding).…
- Handle cash register and transactions with the customers in an effective and accurate manner as required (answer the phone, size changes, catalogue references, etc).
Rules and Regulations
- Knowing all the internal rules & regulations of the company with all the technical and administrative details.
- Make sure that all the team is well informed about any modification or update done in the guidelines.