Job Details
- Job Location: Lebanon
- Job Category: Catering & Hospitality
- Employment Type: Employee
- Job Duration: Full Time
Job Description
Reports to: Restaurant Manager
Academic:
Minimum university degree or two years college after high school completion
University degree in Tourism & Hotel Management
Business Administration is highly preferable.
Related Experience:
No required.
Analytical Skills:
Good numerical skills, Figures and analysis oriented.
Communication Skills:
Good command of English: Speak / Read / Write
Good command of Arabic: Speak / Read / Write
Management / Supervisory Skills:
Must be able to successful perform the essential functions of this job, posses a good supervisory skills.
Leadership skills & Management skills (planning, organizing, controlling, leading).
Personal Attributes:
Customer Maniac, Honest, Active, Team player, Hard working & self-driven, decision maker, can work
under pressure.
Functional /Technical Skills:
Customer oriented with strong people skills, good communication skills.
Good computer skills (word, excel, power point).
Job Description:
- Assist Restaurant Manager in supervising the Team members.
- Monitor their performance, making sure that they perform according to the Brand standards.
- Communicates marketing initiatives /New product launches and prepares the shift to execute well.
- Manage in-store-retailing-POS, suggestive Selling targets, Kids and other initiatives for the shift.
- Coaches and encourages Team Member to suggestive sell in the shift.
- Anticipates and acts on Customer Service opportunities.
- Continually looks at ways to improve Customer service
- Complete all daily paperwork and in-store banking for the designated shift.
- Follow the company cash handling procedures and ensure that customer service employees also adhere to theses guidelines.
- Analyzes Restaurant results – act to improve efficiencies and control waste.
- Ensure Restaurant compliance with all audit requirement / policies (eg inventory and cash controls).
- Conducts daily critical inventory
- Adjust labor schedules / deploys labor based on customer patterns changes.
- Reconciles cash and deposit, manages coupon or redemption.