Receptionist-Front Desk Agent

Teletrade Holding Group sal

  • Job Location: Lebanon
  • Posted On: 2022-11-15
  • Expires On: 2022-11-25 Expired

Job Details

  • Job Location: Lebanon
  • Job Category: Administration
  • Employment Type: Employee
  • Job Duration: Full Time

Job Description

Position Summary: 

  • Respond to clients’ calls, welcome and greet visitors, and transfer and direct them appropriately, and support in necessary administration tasks.
  • Link the request received to the right respondent effectively. Exhibit professionalism, in order to reflect a positive company image. Provide neat and thorough administrative support to the HR department.

Qualifications & Competencies: 

  • Previous experience as front desk agent, phone operator, or admin assistant.
  • Active listening, Excellent Communication skills, Team work, Customer focus, work under pressure.
  • Ability to exhibit patience allowing to handle client initiated challenges with professionalism.
  • Professional appearance and attitude, detail oriented, fast response to any request.

Duties & Responsibilities:

  • Answer phone calls and transfer them to the concerned party.
  • Welcome visitors by greeting them and direct them to the concerned party.
  • Perform administrative tasks providing the needed support for the HR department.
  • Make sure all building entrance related security and hygiene measures are respected, whether for visitors or employees.
  • Take note of the phone calls in the absence of the requested party, and provide the client with alternative contacts.
  • Send Email to the requested persons to re-contact the client in case he was not available to receive the phone call and no one else can assist.
  • Perform other clerical receptionist duties as photocopying, typing, and faxing. Some additional duties may be assigned following the HRM requests.

Schedule:

Full Time from 8:30AM till 5:00PM from Monday till Friday and Saturdays till 1:00PM