Front Office Administrator

• Job Location: Lebanon
• Job Category: Human Resources
• Employment Type: Employee
• Job Duration: Full Time

Department:
HR & Organizational Development

Job Status:
Full Timer

Gender: 
Female    

Working Hours:
Monday till Friday from 9:00 am till 6:00 pm

Location:
Head Office – Zalka 

Relationship Span:
Within Mike Sport: 
Close relationship with all Departments.
Outside Mike Sport:
Customers, Guests, Suppliers,
 and candidates.

ABOUT US
For over 30 years we have built a powerful wholesale, retail, and E-commerce business, combined with a successful distribution channel. 
Mike Sport has strengthened its footprint for major key accounts with its Lifestyle, Outdoor, Performance, and technical categories. 
Our operations are spread across the EMEA region with our headquarters and central operations located in Beirut, Lebanon.

SCOPE OF THE JOB
The Front Office Administrator is responsible for the front office management, guest relations, and customer service. She is also responsible for providing assistance to Mike Sport guests ensuring proper diffusion of information to concerned parties. She works closely with the HR team and provides support in their administrative requests.

KEY RESPONSIBILITIES
Clerical & Administrative functions:
    Handle front office area and administrative activities ensuring proper operation of offices/facilities. 
    Ensure the front office area and the office environment are tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
    Greet visitors upon their arrival and provide appropriate assistance and information.
    Answer telephone calls and direct callers as per telephone etiquette; taking accurate messages and ensuring timely communication.
    Manage the booking of meeting rooms and ensure that the schedule is updated.
HR functions:
    Receive & process employees’ weekly schedules.
    Coordinate with new joiners on submitting their biographical documents & follow up on missing ones aiming to have a full employment file with no missing.
    Handle the Onboarding process of new joiners by preparing their employment files upon acceptance.
    Contribute to improving a healthy environment, through administration of some Employee Relations function such as preparing Birthday, Congratulation & Announcement Emails, etc.
    Handle job postings on various recruitment platforms and support scheduling interviews with potential candidates.
    Handle the full process of Business trip bookings & related reservations such as visa applications, appointments, accommodations, and flight bookings.
    Assist with other administrative and culture-building tasks, e.g. team events.
    Assist with day-to-day operations of the HR functions and duties.
    Perform other duties that are aligned & related to the job scope.

COMPETENICES    
Attention to Details
Change and Adaptability
Communication Skills
Customer Focus
Initiative
Planning & Organizing
Teamwork

JOB REQUIREMENTS
    Education: Bachelor’s Degree in Business Administration, Translation, Documentation or any related field.
    Experience:  0- 1 year experience in the Office Administration field; Internship in HR is a plus.
    Linguistic Skills: Advanced in written & spoken English & Arabic, French is a plus.
    Computer Skills: Good knowledge of Ms. Office.