Sales Engineer-Automation

• Job Location: Lebanon
• Job Category: Engineering
• Employment Type: Employee
• Job Duration: Full Time

Job Summary

The Sales Engineer in Automation plays a crucial role in identifying client needs, promoting automation solutions, and providing technical expertise throughout the sales cycle. This position requires a blend of engineering knowledge, sales acumen, and relationship-building skills to develop tailored automation solutions that align with client goals. The Sales Engineer is responsible for building strong customer relationships, preparing technical proposals, and ensuring client satisfaction with implemented solutions.

Duties and Responsibilities

• Identify and pursue new business opportunities across the home automation, industrial automation, and electrical sectors to expand the client base and drive revenue growth.
• Build and maintain a robust pipeline of qualified leads by proactively engaging potential clients, contractors, architects, and partners.
• Achieve and exceed sales targets by managing the full sales cycle from lead generation to deal closure.
• Conduct client meetings, site visits, product demonstrations, and technical presentations to understand project requirements and present tailored automation and electrical solutions.
• Collaborate with clients to analyze technical specifications and design solutions that align with their functional needs and budget constraints.
• Provide end-to-end technical consultation throughout the project lifecycle, designing and recommending customized KNX and automation solutions that align with client specifications and industry standards.
• Prepare and deliver comprehensive technical and commercial proposals, including quotations, cost estimations, specifications, and supporting documentation.
• Act as a liaison between clients and internal departments including engineering, procurement, and project execution to ensure seamless implementation of automation solutions.
• Coordinate with the engineering team to validate proposed solutions and monitor implementation progress, ensuring all deliverables meet quality and timeline expectations.
• Monitor project milestones and provide technical guidance to maintain project alignment and resolve issues proactively.
• Provide consistent after-sales technical support to resolve client issues and ensure long-term satisfaction with delivered solutions.
• Maintain and strengthen long-term relationships with existing clients by offering timely support, personalized follow-ups, and value-added consultation.
• Collect client feedback to drive service enhancements and contribute to continuous improvement of products and solutions.
• Stay informed on market trends, emerging technologies, and competitor offerings to maintain a competitive edge and identify opportunities for growth.
• Provide insights and strategic recommendations to the Head of Department and Commercial & Tendering Manager to enhance current product offerings and develop innovative, client-focused solutions.
• Regularly update and maintain the CRM system by inputting client information, tracking sales activities, monitoring opportunities, and following up to ensure all data is accurate and up to date.
• Prepare and present regular reports, presentations, and market analysis to management for performance tracking and strategic planning.
• Prepare and maintain technical training materials relevant to products and solutions, and deliver training sessions to team members or clients upon request.
• Perform other related duties as assigned by management.

Qualifications

• Bachelor’s degree in electrical engineering.
• 5 to 8 years of experience as a Sales Engineer in the automation industry.
• Basic knowledge of industrial control systems, instrumentation, and sensors.
• Excellent communication and negotiation skills to convey technical solutions to clients effectively.
• Ability to prepare technical proposals, conduct cost analysis, and close deals.
• Strong organizational skills and the ability to manage multiple sales projects simultaneously.