Job Details
- Job Location: Lebanon
- Job Category: Fashion
- Employment Type: Employee
- Job Duration: Full Time
Job Description
- Detect, anticipate and provide regular feedbacks on customers' needs, markets trends and competitors activities affecting the region/ market
- Instill in your employees the meaning and importance of customer service.
- Promote and monitor quality service among staff through training and by acting as a positive role model.
- Be personally available to all customers to communicate and identify their needs and address their questions or concerns.
- Develop your own “core” customer service.
- To conform to the set budget, review the numbers, KPIs and goals for the store.
- Ensure that goals will be met through appropriate planning and organizing of staff, inventory, and expenses for short and long term success.
- Make staff aware of sales and budget goals.
- Monitor a loss prevention program to protect the company’s inventory and assets.
- Inspire employees so that each person contributes to the productivity of the store.
- Delegate work load appropriately and effectively.
- Experience in Fashion Retail is a must
- Knowledge of Dolphin System