Dynamics CRM Senior Consultant

Haceb S.A.L

  • Job Location: Lebanon
  • Posted On: 2020-10-05
  • Expires On: 2021-02-02

Job Details

  • Job Location: Lebanon
  • Job Category: Information Technology
  • Employment Type: Employee
  • Job Duration: Full Time
  • Monthly Salary in USD: 2500-3000

Job Description

Minimum Years of Experience: 3+

 

POSITION OVERVIEW

HACEB is looking to hire an experienced Microsoft Dynamics CRM Senior Consultant to join the CRM Department. The Dynamics CRM Senior Consultant will be responsible for reviewing existing clients’ business processes, re-engineering the processes to improve efficiency, and perform many of the functional and technical tasks required for successful CRM implementations.

KEY RESPONSIBILITIES

  • Interact with prospects / clients to understand business requirements
  • Demonstrate MSCRM solution capabilities to the client
  • Conduct business process analysis
  • Create Solution design to address client business, interface and performance requirements
  • Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
  • Create functional requirement and functional design for customizations
  • Create estimates for implementation tasks
  • Act as MS Dynamics SME expertise to clients
  • Installation, setup and configuration of MS CRM, and D365, on-premise and cloud.
  • Data migration from external systems into MS CRM and D365
  • Customize, develop, and integrate MS CRM and D365 solution based on business requirements.
  • Conduct solution testing and assist with user acceptance testing
  • Conduct user and administrator training
  • Complete the project tasks on time and under budget
  • Build expertise in Industry areas of focus, contributes to development of Industry solutions
  • Assist sales and presales teams to prepare proposals, participate on client presentations and support business development and the sale of professional services when necessary

REQUIRED QUALIFICATIONS, EXPERIENCE & SKILLS

  • Bachelor’s in business management, management information system, Computer Science or equivalent.
  • Three years overall MS Dynamics CRM experience.
  • Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
  • Knowledge of CRM Sales Module
  • Knowledge of CRM Services Module
  • Knowledge of CRM Field Service Module
  • Hands-on experience in designing, configuring or administering MS Dynamics CRM required
  • MS Dynamics CRM: SDK, report writing, installation, configuration and customizations
  • MS SQL Server and SSRS reporting services experience

ADDITIONAL QUALIFICATIONS AND SKILLS

  • Strong work ethic; Ability to work in non-structured work environment (i.e. remotely, home office, etc.)
  • Ability to travel
  • Excellent interpersonal, presentation and written communication skills
  • Strong ability to convey technical information to non-technical clients
  • Possesses excellent communication skills
  • Self-Starter with ability to handle multiple tasks and shifting priorities
  • Thinks clearly and calmly under pressure
  • Investigates problems to establish real or hidden causes
  • Solves complex problems with creative solutions
  • Places emphasis on client satisfaction
  • Learns new concepts quickly and thoroughly