Job Details
- Job Location: Lebanon
- Job Category: Sales
- Employment Type: Employee
- Job Duration: Full Time
Job Description
Agent Network Field Visits
Establishes and assists in developing and maintaining business relationships with current and potential agents in the assigned area serving to generate new businesses
Analyses the assigned geographical area and determines key locations
Researches sources for developing future agents and determines their potential
Promotes, sells and secures OTP services for existing and prospective agents through a relationship-based approach
Provides frontline support to OTP agents, assesses their needs and provides timely information or assistance
Supports OTP agents in the assigned area of operations through telephone calls and in-person visits
Assists new agents in the process of obtaining OTP services by advising on legal documents, related procedures, system usage and marketing display
Ensures periodic visits to existing agents and distributes needed materials and promotional items
Market Data Gathering & Agent Network Performance
Gathers and reports information regarding existing/potential agents
Reports and informs the team on requests received from clients regarding opening new OTP locations; submits their related data and information
Performs the necessary audit and assessment on OTP agents to ensure proper implementation of policies and procedures
Ensures reporting daily and weekly feedback to Supervisor
Participates in surveys related to OTP Agent Network information (questionnaires, different check lists and reports)
Stays up-to-date on OTP services, market conditions and competitive activities
Observes Agents’ quality of service and their awareness and knowledge on OTP services; delivers them refresher trainings where needed
Performs any other duties related to scope of work & competencies